Brainmagic Customer Service Software Features:

From anywhere the service can be Scheduled, Tracked and Dispatched.

It is a web based application. Each branches or Centralized locations can register their service complaint. OR Each your dealer or customer can register the service complaint.

Manage all aspects of service and repair at an affordable cost based on your service management needs

Generating Unique number for each service complaint

Trusted by service professionals since 2003

Automated work orders ( Job card, Complaint numbers etc... )

SMS to customers about their complaint details

Create preventive maintenance orders that auto-convert to work orders

Search by customer name, Date, Project, Complaint number etc........

Client and Equipment Service Management and History

Add custom fields based on your requirement

Import clients details, parts, units (customer equipment) utilities

Decrease the cost of growth for your business by automation. Makes it easier to be a bigger and more profitable business.

Expand your reach by allowing field service personnel access to jobs scheduled, client information and the entry of labor and parts for jobs on-line through a web browser!

Allocate Service Person for the Job Card or work Order,Generating Today, Tomorrow and Feature job card list,AMC details of the particular customer

Generate reports on all aspects of service management

    1. Number of service calls are registered on the particular date

    2. Number of service calls are closed / pending on the particular date

    3. Each service engineers performance

    4. Sitting in one place, monitoring and generating various reports